The discount isn't showing up on the cart page
If the bundle discount code is functional during checkout but isn't visible on the cart page, it's likely due to your theme's inability to display the discount codes there. Get in touch with our support team for assistance, and we'll explore potential solutions.
The discount isn't appearing on the checkout page
If the discount fails to display in both the cart and checkout pages, it indicates an issue with the discount generation process.
Here is what you can do:
Navigate to the Shopify admin panel > Discounts tab > Make sure the following discounts are available and active:
If they are deactivated, please mark the checkbox next to the discount code name > Then select the "Activate discounts" button
We hope this article was helpful! If you have any further questions or need additional assistance, don’t hesitate to reach out to the Fast Bundle support team. You can contact us through the following options:
Live Chat: Get instant help via live chat on our website or through the Fast Bundle admin panel in your Shopify dashboard.
Email: Send your inquiries to Support@fastbundle.co, and our team will respond as quickly as possible.
We’re always here to assist you!