When you make a bundle as a product with the Multi or Cart Transform BAP,
You may receive some complaints from customers that they receive a "Sold out" or "Out of stock" message in the checkout while the bundle as product items have been normally added to the cart and are all available in sufficient quantity.
In the bundle product page or bundle widget, you will see the "Sold-out" badge even if all the included items of the bundle are available.
The reason is that these BAP types create a dummy product for the bundle. If you’ve accidentally enabled the option below in the dummy product’s settings in Shopify, this issue can occur.
Please note that for bundle types using Multi BAP or Cart Transform, the inventory of the individual products included in the bundle will be tracked—not the dummy product that is automatically created for the bundle.
Therefore, it's important to ensure the dummy product’s settings in Shopify are configured correctly, as shown in the image below:
If you still face any inconsistency with your bundle, please reach out to us at your convenience.
We hope this article was helpful! If you have any further questions or need additional assistance, don’t hesitate to reach out to the Fast Bundle support team. You can contact us through the following options:
Live Chat: Get instant help via live chat on our website or through the Fast Bundle admin panel in your Shopify dashboard.
• Email: Send your inquiries to Support@fastbundle.co, and our team will respond as quickly as possible.