To view tickets based on specific criteria, you can utilize the sorting and filtering options to customize your preferred view. Here's how:
Sorting Tickets
To sort tickets based on the newest or oldest, click the dropdown menu labeled "Newest".
Filtering Tickets
Click on the "Filter" button to access the filtering options.
Filtering Criteria
Start Date: Set a specific start date for filtering tickets.
End Date: Set a specific end date for filtering tickets.
Type of Surveys: Choose a particular type of survey to filter tickets.
Status: Select a specific status to filter tickets.
Stickers: Filter tickets based on assigned stickers.
Once you have set the desired filters, click the "Apply" button to apply the filter and update the ticket view accordingly.
By utilizing the sort and filter options, you can easily customize your ticket view based on your preferences and specific criteria, allowing for efficient organization and focused analysis of the ticket data.