FastVisa provides feature for assigning team members as Ticket contributor for several purposes:
Determining who is responsible for converting the ticket
It helps identify the team member who will handle the ticket conversion process.
Distributing tickets among team members for evaluation
It allows for the allocation of tickets to team members to assess whether they can be converted into clients.
Receiving updates on the ticket
Ticket assignment ensures that assigned individuals receive notifications about any comments or updates related to the ticket.
Involving ticket contributors as case contributors
When a ticket is converted, the ticket contributor can also become a case contributor. This enables early involvement and engagement of case contributors in the specific case.