When you mark a comment with a red flag, it becomes more visible than other comments. The comment with the red flag will be displayed in the top right sidebar, making it stand out and catching the attention of other case contributors.
To set a comment as a red flag:
In the Comment module, click the red flag icon of the intended comment.
It will be displayed as red notes in the top right sidebar, drawing attention to important information.
This feature helps ensure that important or critical information is easily noticed and acknowledged by everyone involved in the case, fostering effective communication and collaboration among team members.