Skip to main content

How to Resolve Payments?

Updated over 2 years ago
Resolve Payments (1)
Resolve Payments (2)
Resolve Payments (3)

If you encounter FAILED payments within the payments you've made, you can easily resolve the issue by following these steps:

  1. Go to the intended payments that have a "Failed" status then click the "Resolve" button.

  2. If it's an ACH payment, fill in your bank account details. If it's a credit card payment then fill in your credit card details. Then click resolve button.

Once you've completed the resolution process, the payment status will be updated accordingly:

  • For ACH payment, the status will change from "Failed" to "Pending."

  • For Credit Card payment, the status will change from "Failed" to "Paid."

By resolving the failed payments promptly, you ensure that all financial transactions are accurately processed and recorded in the Business Center.

Did this answer your question?