You also have an option to trigger a website widget programmatically with Javascript. Triggering a widget will override any triggering parameters and the survey will always show. (With the exception if there's a survey already open.)

Make sure the website script is installed and active on the website.

1. Open the activation you want to trigger and locate the activation you want to trigger and get its ID

2. Go to the "Website Widgets" screen in the "Touchpoints" section of the Dashboard

3. Click on the "Action Menu" at the right side of the screen and click "Edit"

4. Get the "Activation ID" by copying the ID from the URL (address bar)

5. Trigger the survey by calling FBLY.open

On your website, call the Javascript method FBLY.open().

If the activation is active and present on your domain, the survey will open.

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