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Setting up the Web Widget triggering parameters
Setting up the Web Widget triggering parameters

web widget, default language, advanced settings, survey display options, website, survey online

Michaela Isaksson avatar
Written by Michaela Isaksson
Updated over a week ago

After you have created your survey and created/chosen the Web widget touchpoint you can start setting up the triggering parameters. 

Note that there is only one script tag per site. New surveys with different triggering options can be added without further changes to the website’s script.

  1. Start of by specifying an internal name to identify this particular set of parameters and setting the domain for your survey. If you wish to add the survey to more than one domain, then add a new domain for each site.

  2. Choose how you wish to display your survey; corner window, popover window, embedded survey

  • Corner window

  • Popup window

  • Freely placed embedded survey

3. Choose the Target pages from your site or select pages you don't want the survey to show on

4. Choose the Target audience

  • Percentage of website visitors to show the survey to (0-100%)

  • Visitor source and how many pages the visitor must have viewed before the survey

  • Timing, page scroll and exit intent

    • Page scroll is also available for Single Page Application

5. Frequency on how often the survey should be shown

6. Active period where you can set the survey to end after a specific amount of feedbacks have been collected or set the survey to be shown only at a specific time period 

Note that there are also advanced targeting triggers that can be set for example the visitor journey, browser, cookies etc.

7. You are also able to edit advanced touchpoint settings and default language in web widgets.

When editing advanced touchpoint settings, click the icon and select the settings you want to edit

When editing the survey default language, just click the button and select the preferred language to this web widget.

Remember to save your changes!

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