If your survey is translated into multiple languages the default language is determined by which language the survey is originally build for. If you wish to change the surveys default language you can easily do it in the Touchpoint tab.
1. Click open the Touchpoint tab
2. Find the touchpoint where the survey you wish to change the language for is active
3. Click the three dots from the right side of the touchpoint and press "Edit"
4. By scrolling down the Edit- tab you can find the following options:
Select Survey default language and choose the language you wish to be the default in the survey and touchpoint.
Note! Choose only a language that the survey is translated to.
If you need any further guidance please reach our customer support team via chat or email support@feedbackly.com.