Summary
Fieldwork apps will not offer a property type when adding materials if the property is not entered in customer's Service Location form. The lookup table for the Target Area doesn't know what Property Type to reference.
Key Points
Edit the customer's location page to select the customer's property type
Have all your techs reload data in the mobile app to see the update
To select the customer's property type:
Go into the customer's account page
From the Service Location tab, click View
Click Edit
In the Property Type drop-down list, click Choose property type... and select the type of location the customer has (residential, commercial, multi-family, etc.)
Click Save
Important Have all your techs reload data in the mobile app to see the update.
Save any unsaved Work Order in the mobile app.
Tap Save in the upper-right corner of the open Work Order.
Tap Save & Exit
Then, from the Calendar, tap the menu in the upper-left corner (the three lines)
Tap Settings
Tap Reload Data
Tap Ok or Allow to any messages
Create new property types and target areas at Settings/Property Types & Target Areas.
For more information about property types and target areas see: Settings - Pest & Material