Summary
When entering materials on the mobile app Locations Used might not be available. This occurs when the Property Type has not been created in the customer's Location page.
Key Points
If you're out in the field:
Inform someone at your office to update the customer's Location page
-OR-Log in to fieldworkhq.com on your device and update the customer's Location page
Reload Data on the mobile device
Save & Exit the Work Order <-This is very important
Inform someone at your office to update the customer's Location page, Property Type**
On the mobile app tap the Menu
Tap Settings
Tap Reload Data
Go back into the Work Order
Continue with your work
** Or access it yourself on your mobile device:
Save & Exit the Work Order <-This is very important
Open the browser in your device
Go to app.fieldworkhq.com
Sign in
Open the customer's account, go to the Location page and add the Property Type
Save the page
Continue with step 3 above
See also: Material usage - adding locations