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User roles - designed to be limited

Roles also limit what the user can see in Fieldwork

Written by Beau O'Hara

Summary

User roles are designed to be limited. This limits what the user can see in Fieldwork.

Key Points

  • Users are created at Settings > Users & Routes

  • Assign roles based on the users' purpose in your company

  • A person assigned to schedule can make changes that affect the schedule - the Navigation bar contains Calendar, Estimates, and Work Orders only

  • A person assigned to customers can make changes that affect the customers account information - the Navigation bar contains Customers and Marketing only 

  • A person assigned to invoicing can make changes that affect the invoices - the Navigation bar contains Invoices, Payments, and Statements only 

  • A person assigned to reporting can make changes that affect the reports - the Navigation bar contains Reports only 

  • A person assigned as technician can see only the customers assigned to him or her. Tech’s can’t see each others Work Orders or each others customers. 

  • A person assigned to admin has access to all of the above, plus Tasks.

Read only gives a user read-only access to what ever other roles they have

The remaining check boxes give a technician access to those areas in the Fieldwork Office app:

  • Estimates gives a user access to Estimates

  • Agreements gives a user access to Agreements

  • Tasks gives a user access to Tasks

  • Work Orders gives a user access to Work Orders

  • Renewal Notices gives a user access to Renewal Notices

See also: Users & Routes - getting started
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