Troubleshooting
Having issues? Find answers here!
11 articles
iOS: Unable to Pair Device via BluetoothHaving trouble connecting to the device?
Android: Unable to Pair Device via BluetoothHaving trouble connecting to the device? If the app detects your device but fails to connect, this article is for you.
Desktop app does not display my conversations from Fieldy mobile app
Troubleshooting
Desktop app does not start recording
Android: fix constant reconnection loopsAndroid reconnects constantly, it connects and disconnects very fast.
Android: asks to Pair every connectionAndroid repeated pairing prompts
Android: fix app crashing in the background when the device connects
Android: Samsung Fold fix Bluetooth connection instabilityOnly for Samsung Fold devices
Subscriptions and Billing
Everything you need to manage your billing and subscriptions
Activating SubscriptionsHow to activate or redeem my subscription?
Managing SubscriptionsHow do I view or cancel my subscription?