Navigate to your Floorzap site.
Click on "Settings"
Click on "Locations"
Edit Location
Add Link in this field
Click "Save"
Click "Email/SMS Templates"
Click "Post-Job"
Click "Review Link SMS Template"
Click "Edit"
Click "Placeholders"
Click "Location Review Link"
Click "Save" (if there is text in the location review link space, you may need to remove it)
FloorZap can automatically send your customers an SMS with a review link after a job is completed — but this feature must be manually enabled before it will work. If your customers aren't receiving review link texts, this setting is the most likely cause. Once enabled, the SMS will send automatically and the record will appear in your Sent Messages report.
Steps: Settings > Email/SMS Template > Post Job > Review Link SMS Template > check Enable and save.












