If you've added your own staff to Florence, they can request leave and you can approve or decline it in the dashboard.
Leave requests in Florence are for holiday. Other kinds of absence, such as sickness, are handled the way you handle them now, outside Florence.
When someone requests leave you'll see it in the dashboard, and you can approve or decline it there.
Before you approve, it's worth glancing at the schedule for those dates. If approving the leave leaves a unit short, you'll see the gap straight away and can post a Florence shift to cover it rather than discovering the problem that morning.
That's the real benefit of having leave and shifts in the same place. Approving leave and filling the gap it creates become one job instead of two.
Approve or decline promptly. People are usually asking because they need to book something, and a request sitting unanswered for weeks is its own kind of answer.
If a leave request looks wrong, or someone appears who shouldn't, check your staff list is up to date. People who have left often linger.
For help with any of this, email partners.ca@florenceapp.com.