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Guide to Flytedesk National Payments
Guide to Flytedesk National Payments

How to keep track of billing and payment statuses for national ads.

Publisher Support avatar
Written by Publisher Support
Updated over a week ago

After you confirm the IO and creative(s), run the ad(s), and verify your media, it's time for the most rewarding part - getting paid!

How To Receive Payment

The billing contact on your flytedesk account will receive an email 60 days from the end of the month of your ad's run date. So, whether an ad ran on January 1st or January 30th, you can expect an email for the month of January on March 31st indicating that payment is ready for delivery.

The email will come from Bill.com, our 3rd party payment system, and include a link for you to set up your account.

  • For ACH deposits, please set up your account and enter the necessary information on your Bill.com invitation link.

  • For mailed paper checks, you cannot set up a bill.com without account and routing information.

Note: If you are unable to setup your bill.com account, this will not interrupt your payments. The system will automatically default to mailing a paper check if you do not set up an account. The billing contact on the platform will receive an email notification every time payment is en route to you. Please confirm or update your correct billing address on the flytedesk platform so that we can ensure your payments are mailed to the correct address.

Once you select the payment option for your organization, our billing team will work hastily to get you paid. You can expect full payment delivery within 1-2 weeks. Once you receive it, navigate to the invoices tab on the platform and select "record payment" to let us know it was delivered successfully.

Please contact your Account Manager if you have any questions about your payment.

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