What are Ticket links?
Every ticket in FRANK includes a shareable link that allows guests to open and book that ticket directly. Within a ticket, you can create shifts that:
Are bookable via the widget
Or are only bookable via a direct link
To give you more control, FRANK provides two different ticket links, depending on which shifts you want to make available.
Available ticket links
Standard ticket link
This link shows only the shifts that are also bookable via the widget. Use this link when you want to share publicly available shifts only.
Extended ticket link
This link shows all shifts within the ticket, including shifts that are only bookable via a direct link. Use this link when you want to include exclusive or hidden shifts.
Where to find your Ticket links
Go to Manage → Tickets
Click the Ticket you want to share the link from
Click Marketing and choose the link you want to share
When to use which link
Use the standard ticket link (top link) for regular guest communication
Use the extended ticket link (bottom link) when you want to share non-widget or invitation-only shifts