If you want to work with payments in FRANK such as prepaid reservations or gift vouchers or takeaway, you’ll need to connect a payment provider.
FRANK integrates with Mollie, one of Europe’s leading payment platforms, to handle all transactions securely and smoothly.
This allows your guests to pay online using modern payment methods like iDEAL, credit card, PayPal, and Apple Pay all directly within your booking flow.
Why Mollie?
FRANK is built to create a seamless guest experience. Mollie ensures that the payment side of that experience is just as smooth. Once connected:
Payments are fully integrated into your widget
Guests can pay quickly and securely
You keep full control over payment methods and settings
What does Mollie cost?
Mollie works on a pay-per-transaction basis.
No monthly fees
No contracts
You only pay for successful transactions
For example: an iDEAL payment costs a small fixed fee per transaction. For detailed pricing, visit the Mollie website.
1: If you don't have a Mollie account yet, create your Mollie account
Go to the Mollie website and create an account
Activate your preferred payment methods (e.g. iDEAL, credit card, PayPal)
If asked for a description, you can use:
“Online payments for restaurant reservations and vouchers”
⏱️ Mollie typically activates accounts within 1–2 working days.
Step 2: Connect Mollie to FRANK
Once your Mollie account is ready:
Go to Manage → Setup → Payments in FRANK
Click Connect via Mollie
Log in to your Mollie account (if prompted)
Confirm the connection
Once connected, you can make sure that your restaurant is connected to the correct Mollie account, set the valuta, and select payment methods.
That’s it, your Mollie account is now linked to FRANK 🎉
Step 3: Start using payments
After connecting Mollie, you can immediately start generating revenue:
Add pricing to tickets (you can ask guests to pay fully upfront or a down payment of a certain amount).
Enable gift vouchers
You can also:
Choose which payment methods to offer
Decide whether you or the guest pays the transaction fees
Test your payment flow
Want to see how the experience looks for your guests? Enable test mode in:
Manage → Setup → Payments
This allows you to go through the full payment flow without real charges.
⚠️ Important. Make sure you do this before adding the widget to your website otherwise, guests could place free orders.
Don’t forget to:
Turn test mode off after testing
Place your widget back on the website again
Payouts & revenue
When a guest completes a payment:
The amount is added directly to your Mollie account
You can manage:
Payout frequency
Bank account details
…in your Mollie dashboard under Payout settings.
Good to know
Add or remove payment methods via your Mollie dashboard
New methods must first be approved by Mollie before appearing in FRANK
For accounting and exports, Mollie provides the most complete overview
Need help?
Having trouble connecting Mollie or setting up payments? Feel free to reach out, we’re happy to help.
For questions specifically about your Mollie account, their support team can assist you directly.