How to add team members and manage roles

Managing access in FRANK ensures that everyone on your team sees and edits only what they need no more, no less. In this article, you’ll learn:

To invite a new team member:

The team member will receive an email to activate their account.

FRANK works with three roles:

Each role comes with different permissions.

An Employee can access:

Within these sections, they can perform all actions except:

This role is ideal for operational staff who work with reservations daily but should not change core settings.

A Manager can access almost everything in FRANK, including settings under Manage and Menu options. However, a Manager cannot:

This role is suitable for restaurant managers who oversee operations but should not manage financial connections or system integrations.

An Admin has full access to everything in FRANK, without restrictions. This includes:

This role is typically reserved for the owner or primary account holder.

Assign roles based on responsibility:

Clear role distribution helps prevent accidental changes while keeping your team efficient.