On very rare occasions, our users have trouble receiving the verification code to their phone upon creation of their account. If you're having trouble receiving your verification code, it's most likely due to internal carrier issues or your phone settings. This can be frustrating, but don't worry - we're here to help!
Contact Us
Please use our contact feature to have one of our agents assist you in manually verifying your phone number. You can access the contact form by clicking here.
Our team will work with you to manually verify your phone number and get you back on track with your account. We apologize for any inconvenience this may have caused and thank you for your patience.
Please note: The Ride Freebee app requires iOS 14.0 or later and/or Android 6.0 or later. Also, the Ride Freebee app is only accessible within the United States.