Yes, all settlements must be reviewed and authorized before they are finalized.
When a settlement is reached, it is presented for review through the client portal. Notifications may be delivered via the client portal, email, text message, and phone call. No settlement is completed without authorization. Once approved, the settlement is processed according to the agreed terms.
Timely acceptance of settlement offers is critical to your program's success. Delays in accepting offers can jeopardize your progress, potentially resulting in missed payment deadlines or expired settlement agreements.