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Troubleshooting Discord log in issues

Updated over a week ago

The EarthRovers website uses Discord login only. This means your FrodoBots account is tied directly to your Discord account. If you cannot log in, the issue is with your Discord email, password, verification, or authorization, and it must be fixed through Discord.

Below are the most common reasons users cannot log in and what you can do on the Discord side to resolve them.

How Login Works

To start driving, go to https://rovers.frodobots.com/ and click Log in. You will be asked to enter your Discord email and password.


If your Discord login fails, you will not be able to access your FrodoBots account.


Common Login Issues and How to Fix Them


1. Incorrect Email or Password

This is the most common issue.

How to fix:


2. "You need to verify your account to perform this action”

This means your Discord account is not fully verified.
Discord blocks logins and external app access until the account is verified.

How to fix it:

  1. Open Discord (app or browser).

  2. Go to User Settings.

  3. Under My Account, check if you see a “Verify Email” or “Verify Phone” notice.

  4. Complete the verification needed.

    • Email verification: check your inbox, spam, or request a resend

    • Phone verification: enter your phone number and confirm the code

  5. Once verified, return to https://rovers.frodobots.com/ and try logging in again.

This issue cannot be fixed on our side. Discord must verify your account before you can proceed.


3. Did Not Receive the Verification Email

If Discord asks you to verify your account, but you do not receive the email:

How to fix:

  • Check your spam or promotions folders.

  • Add noreply@discord.com to your contacts.

  • Resend the verification email from Discord.


4. Discord Login Popup Not Appearing

If you click Log in and nothing happens, your browser is likely blocking Discord’s authorization window. This prevents the login popup from appearing.

How to fix:

  • Use Google Chrome

  • Allow pop ups in your browser settings

  • Disable any extension that blocks pop ups or ads

  • Try opening the page in incognito mode

  • If it still doesn’t open, try a different laptop/desktop or a different internet connection


5. Logged Into the Wrong Discord Account

Sometimes the browser is logged into a different Discord profile.

How to fix:


6. “OAuth” or “Authorization” Errors

These happen when Discord cannot authenticate the account.

How to fix:

  • Refresh the page and try again.

  • Make sure your Discord account is active and not disabled.

  • Try logging in from a different network or device.


💡 Need help? Contact us via the chat widget, join our Discord, or email hello@frodobots.com (Mon–Fri, SGT).

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