Every RoboCap has a unique 16-character device ID. You can find it using the RoboCap app on your Android or iOS device.
Your RoboCap ID may be needed when contacting support, updating firmware, or configuring your device.
Before you begin: If you haven't already, download and install the RoboCap app from the Apple App Store (iOS) or Google Play Store (Android).
Step 1: Turn On RoboCap
Connect RoboCap to a power bank using the provided USB-C cable.
Turn on RoboCap using its Power Switch.
Wait approximately 5–10 seconds for the device to start up.
Important: Keep RoboCap connected to the power bank while using the app.
Step 2: Open the RoboCap App
Turn on your RoboCap.
Open the RoboCap app on your phone.
Select RoboCap.
Note: If your phone is already connected to RoboCap's Wi-Fi, the app will automatically connect to your device. You can skip Step 2.
Step 3: Connect to RoboCap's Wi-Fi
Open your phone's Wi-Fi Settings.
Find and connect to your RoboCap's Wi-Fi network, usually named
Robocap_xxx.Enter the default Wi-Fi password: 12345678.
Return to the RoboCap app and wait for it to finish loading.
Step 4: Find Your RoboCap ID
Once connected, the app will automatically open the Status page.
You can find your 16-character RoboCap ID in two places:
At the top of the Status page.
Under Device Info, scroll down the Status page to find it.
Copy or write down your RoboCap ID for future reference.
