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Connecting an iPad

Use an iPad as your check-in kiosk for guests entering your office.

Madeline Frank avatar
Written by Madeline Frank
Updated this week

🧭 Where to Start

Navigate to:
Visitor Management → Devices

From here, you’ll set up an iPad for a specific office location.


🏢 Step 1 — Select an Office

In the top-right dropdown, choose the company office you’re connecting the iPad to.
Once selected, you’ll see an iPad QR code appear on the page.


🔗 Step 2 — Scan the QR Code

You can copy the QR code or simply scan it with your iPad’s native Camera app.

🔎 Important: Make sure you download the Gable Visitor Management App — this is different from the standard Gable mobile app. The app looks like this:


📥 What Happens After Scanning?

  • If the app is already installed → it opens automatically

  • If the app is not installed → you’ll be redirected to download it

  • Once opened, the iPad will be connected to that specific office


🔄 Switching Offices

If your iPad is already connected to another office:

  1. Open the native iPad Camera app

  2. Scan the new QR code from the Devices page

  3. This will reconnect the iPad to the new location


⚠️ QR Code Best Practices

Rule

Why It Matters

A QR code can only be scanned once

Multiple scans may cause errors or connection failures

Refresh the page to generate a new QR code

Use if pairing fails or you need a fresh link

Always scan from the native Camera app first

Provides a clean connection target


📽️ Video Walkthrough


❓Need Help?

We’re happy to assist!
📩 support@gable.to

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