Connecting an iPad | Gable Help Center

🧭 Where to Start

Navigate to: Company Admin > Settings > Visitor Management > Devices

From here, you’ll set up an iPad for a specific office location.

⚠️ Important Note: Please make sure you iPad is running above iOS v17. This ensures optimal compatibility.

🏢 Step 1 — Select an Office

In the top-right dropdown, choose the company office you’re connecting the iPad to.
Once selected, you’ll see an iPad QR code appear on the page.

🔗 Step 2 — Scan the QR Code

You can copy the QR code or simply scan it with your iPad’s native Camera app.

🔎 Important: Make sure you download the Gable Visitor Management App — this is different from the standard Gable mobile app. The app looks like this:

📥 What Happens After Scanning?

If the app is already installed → it opens automatically
If the app is not installed → you’ll be redirected to download it
Once opened, the iPad will be connected to that specific office
Ensure your iPad is connected to a stable internet connection before scanning the QR code

🔄 Switching Offices

If your iPad is already connected to another office:

Open the native iPad Camera app
Scan a new QR code from the Devices page on the new office
This will reconnect the iPad to the new location

⚠️ QR Code Best Practices

Rule	Why It Matters
A QR code can only be scanned once	Multiple scans may cause errors or connection failures
Refresh the page to generate a new QR code	Use if pairing fails or you need a fresh link
Always scan from the native Camera app first	Provides a clean connection target

📽️ Video Walkthrough

❓Need Help?

Chat with us using the bubble in the bottom right corner or via email at support@gable.to.