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Setting Up Visitor Management

Manage guest arrivals and keep your space secure by enabling visitor check-in.

Madeline Frank avatar
Written by Madeline Frank
Updated over a week ago

✨ What is Visitor Management?

Gable’s Visitor Management feature allows you to track and manage guests who arrive at your Company Office —ensuring a smooth experience for everyone. When enabled, guests will be prompted to check in upon arrival.


✅ Requirements to Set Up Visitor Management

Before enabling this feature, there are a couple of important steps:

  1. Contact your Customer Success Manager
    This add-on feature must be manually enabled by your CSM before you can access it.

    1. If you are unsure if you have Visitor Management - contact support@gable.to for clarification.

  2. Have a Company Office set up in Gable

    • You must have a Company Office listing published in Gable.

    • Even if you don’t plan to upload a floor plan, the Company Office must be live/published.

    • This feature is part of a product add-on; without it, users won't see Company Offices.

👉 Follow this guide to get your Company Office set up: Instructions on Company Office setup


🗂️ Visitor Management Overview

When you navigate to Company Admin > Settings > Visitor Management, you’ll see five key tabs:

  • Forms: Create and customize check-in experiences

  • Devices: Manage the iPads and printers connected to each company office

  • Receptionists: Dictate the receptionists who are assigned to each company office

  • Settings: Visitor sign-out and notifications

  • Documents: Upload NDAs or legal forms to include in your check-in forms


⚙️ Setup Steps at a Glance

Here’s the relevant Help Desk articles for a full setup:

💡 Tip: Each of the steps below links to its own article.


📽️Video Walkthrough


❓Need Help?

If you run into issues or have questions about this feature, reach out to us at support@gable.to — we’re happy to help!

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