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Setting Up Visitor Management

Manage guest arrivals and keep your space secure by enabling visitor check-in.

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Written by Kathleen McKinnon
Updated over a week ago

✨ What is Visitor Management?

Gable’s Visitor Management feature allows you to track and manage guests who arrive at your Company Office —ensuring a smooth experience for everyone. When enabled, guests will be prompted to check in upon arrival.


✅ Requirements to Set Up Visitor Management

Before enabling this feature, there are a couple of important steps:

  1. Contact your Customer Success Manager
    This add-on feature must be manually enabled by your CSM before you can access it.

    1. If you are unsure if you have Visitor Management - contact support@gable.to for clarification.

  2. Have a Company Office set up in Gable

    • You must have a Company Office listing published in Gable.

    • Even if you don’t plan to upload a floor plan, the Company Office must be live/published.

    • This feature is part of a product add-on; without it, users won't see Company Offices.

👉 Follow this guide to get your Company Office set up: Instructions on Company Office setup


🗂️ Visitor Management Overview

When you navigate to Company Admin > Settings > Visitor Management, you’ll see five key tabs:

  • Forms: Create and customize check-in experiences

  • Devices: Manage the iPads and printers connected to each company office

  • Receptionists: Dictate the receptionists who are assigned to each company office

  • Settings: Visitor sign-out and notifications

  • Documents: Upload NDAs or legal forms to include in your check-in forms


⚙️ Setup Steps at a Glance

Here’s the relevant Help Desk articles for a full setup:

💡 Tip: Each of the steps below links to its own article.


📽️Video Walkthrough


❓Need Help?

If you run into issues or have questions about this feature, reach out to us using the chat bubble in the bottom right corner or via email at support@gable.to — we’re happy to help!

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