To learn more about a capability, click on its dot to expose additional insights. The below sections outline what you can expect from these insights.
User Segmentation
User Segmentation highlights which user segments are most/least likely to be satisfied with the existing solutions in the market. This provides insight on how to tailor your products for specific segments.
📢If it states large and financial services companies have a need, that does not mean only large financial services companies have that need.
User Quotes
This will bring you to all quotes from users relevant to the selected capability, located under User Feedback.
Top Rated Products
Top Rated Products allows technology providers to identify vendors with the highest customer satisfaction ratings for a given capability and target user based on Gartner Peer Insights. These companies may be valuable for competitive evaluation.
Recommended Research
Gartner Recommended Research shows research notes we recommend based on the selected capability.
Methodology
For Gartner-defined capabilities, Top Rated Products presents the providers with the highest Gartner Peer Insights rating for the specific capability over the last 12 months. Ratings are taken on a scale of 1 to 5, where 1 is “Completely Dissatisfied” and 5 is “Completely Satisfied.” The average ratings within the review may represent multiple versions of a product offering, including reviews for beta products.
User Segmentation is based on Gartner Peer Insights and presents which firmographics and demographics were most likely to reference a feature as a “like” versus which were most likely to represent a feature as a “dislike.” “Like” and “dislike” are based on the average score of the feature in Gartner Peer Insights.