Before You Deposit: Read This First ⚠️
❌ Don’t send from exchange deposit addresses
Never deposit directly from a Binance, Bybit or Crypto.com deposit wallet.
You can use exchanges, but send the funds to your personal wallet first before depositing to GemBet.
💰 Deposit Amounts and Welcome Bonuses
The Good to Know section displays a minimum deposit amount of SGD 30 to claim Welcome Bonuses.
You can deposit any amount, including less than SGD 30. The amount received and confirmed on the blockchain will still be credited automatically.
Disclaimer: Deposits below SGD 30 will not activate welcome bonuses unless the promotion specifically states otherwise.
⚠️ Always match the cryptocurrency and network
The cryptocurrency and network selected in your wallet must match the details displayed on GemBet.
For example:
USDT on Ethereum (ERC-20) → Send USDT using Ethereum (ERC-20)
Sending funds using the wrong cryptocurrency or network may result in permanent loss.
📋 Copy and paste the address—never type it
Crypto addresses are long for security reasons. One incorrect character could send your funds to the wrong address.
Always copy the address displayed by GemBet or scan the QR code.
How to Make a Crypto Deposit
🟢 Step 1: Open the crypto cashier
Log in to your GemBet account and select:
Deposit → Crypto
Your currently selected bonus will appear at the top of the cashier. Select Change Bonus to choose another offer or continue without one.
🟢 Step 2: Select your cryptocurrency
Choose the cryptocurrency you want to deposit, such as:
USDT
LTC
BTC
TRX
POL
BNB
USDC
ETH
The first available cryptocurrency is selected automatically. Tap another cryptocurrency to change it.
You can also select Suggest New to request support for another cryptocurrency.
🟢 Step 3: Check or select the network
After selecting a cryptocurrency, the supported networks will appear.
The first available network is selected automatically. When more than one network is supported, tap the network you want to use.
For example:
Ethereum — ERC-20
BNB Smart Chain — BEP-20
Tron — TRC-20
Polygon
When only one network is available for the selected cryptocurrency, it will be selected automatically.
Before continuing, make sure the network in your wallet exactly matches the network selected on GemBet.
🟢 Step 4: Copy the wallet address or scan the QR code
Once the cryptocurrency and network are selected, GemBet automatically displays:
The deposit wallet address
A copy-address button
A QR code
The estimated processing time
The Good to Know section
Select Expand image to enlarge the QR code when needed.
🟢 Step 5: Transfer the funds from your wallet
Open your personal wallet, such as Trust Wallet or MetaMask, and select Send.
Then:
Select the same cryptocurrency shown on GemBet.
Paste the GemBet deposit address or scan the QR code.
Select the exact same network.
Enter the amount you want to send.
Review the cryptocurrency, network and wallet address.
Confirm the transaction.
The amount credited to your GemBet account is based on the funds received and confirmed on the blockchain.
🟢 Step 6: Select “I’ve Transferred”
After completing the transfer in your wallet, return to GemBet and select:
I’ve Transferred
A confirmation screen will show that your deposit is in motion.
This screen displays details such as:
Payment method
Selected cryptocurrency
Selected network
Request date and time
Selected bonus
The immediate confirmation screen does not display the deposit amount or transaction ID.
🟢 Step 7: Follow the deposit progress
Select Continue Playing while your transaction is being confirmed.
Before GemBet detects the amount on the blockchain, the Deposit Tracker may display:
Deposit status
Payment method
Transaction ID
Processing time
Estimated remaining time
The deposit amount will not appear at this stage.
Once GemBet detects the transaction amount on the blockchain, the Deposit Tracker will update automatically to show it.
Your balance will update after the required blockchain confirmations are completed.
💡 Good to Know
Small network fees may apply when transferring cryptocurrency.
These fees are charged by your wallet provider, exchange or blockchain network—not by GemBet.
Because the fee may be deducted from the amount sent, the amount received could be slightly lower.
ℹ️ Processing Times
Processing times depend on:
The selected cryptocurrency
The selected network
Current blockchain activity
The number of confirmations required
Bitcoin transactions may take around 15 minutes or longer, while some other supported networks may process more quickly.
🌐 Recommended Networks
🥇 Tron — TRC-20 with USDT
Beginner-friendly
Widely supported
Usually has a predictable transfer fee
🥈 Polygon — POL
Very low network fees
Suitable for frequent transfers
Often processes quickly
🥉 BNB Smart Chain — BEP-20
Fast transactions
Low network fees
Widely supported by wallets
Always check the current fee displayed by your wallet before confirming a transfer.
💡 Quick Safety Tips
Always match the cryptocurrency and network.
Copy and paste wallet addresses or scan the QR code.
Check the first and last characters of the address before sending.
Keep your seed phrase and private key offline.
Never share your recovery phrase with GemBet or anyone else.
Don’t send from exchange deposit addresses.
Save your GemBet deposit address for easier future transfers.
Keep your transaction ID until the deposit has been credited.
Remember that blockchain transactions are normally irreversible.
🤔 Frequently Asked Questions
Where do I choose the amount I want to deposit?
Enter the amount in your wallet when sending the transfer.
GemBet credits the amount received and confirmed on the blockchain.
The Good to Know section states that the minimum deposit is SGD 30. Can I send less?
Yes. Any amount received and confirmed on the blockchain will be credited automatically.
Deposits below SGD 30 will not trigger or receive a welcome bonus unless the promotion specifically allows it.
How is the network selected?
The first available network is selected automatically.
When multiple networks are available, tap another network to change the selection. When only one network is supported, it is selected automatically.
What happens after I select “I’ve Transferred”?
You will see a confirmation that your deposit is in motion.
You can continue playing while GemBet waits for the required blockchain confirmations.
Why does the confirmation screen not show my amount or transaction ID?
The immediate confirmation screen only shows the selected cryptocurrency, network, bonus and request details.
The transaction ID may appear later in the separate Deposit Tracker.
Why does the Deposit Tracker not show my amount?
The amount will not appear until GemBet detects it on the blockchain.
While the amount is being detected, the Deposit Tracker may show the status, payment method, transaction ID and processing time.
Once the amount is detected, the tracker will update automatically.
What happens if I select the wrong network?
The funds may be sent to an unsupported address and could be permanently lost.
Crypto transactions usually cannot be reversed.
Where can I find my transaction ID?
Your wallet provides a transaction ID, also called a TxID or transaction hash, after the transfer is submitted.
📚 Crypto Glossary
Blockchain confirmation
Verification that a transaction has been processed and recorded by the blockchain.
Coin
A cryptocurrency native to its own blockchain, such as BTC on the Bitcoin network.
Token
A cryptocurrency created on an existing blockchain, such as USDT on Ethereum.
Gas or network fee
A fee paid to the blockchain to process a transaction.
MetaMask
A non-custodial wallet available as a browser extension and mobile application.
Network
The blockchain used to transfer a cryptocurrency, such as Ethereum, Tron, Polygon or BNB Smart Chain.
Non-custodial wallet
A wallet where you control your own cryptocurrency, private keys and recovery phrase.
Private key
A secret code that provides access to a wallet and its funds. It must never be shared.
Recovery phrase or seed phrase
A set of 12 to 24 words used to restore access to a wallet.
Stablecoin
A cryptocurrency designed to maintain a stable value, usually linked to a fiat currency. USDT and USDC are examples.
Transaction ID or TxID
A unique identifier used to track a blockchain transaction.
Wallet address
A public alphanumeric address used to receive cryptocurrency.
Wallet backup
A securely stored copy of a recovery phrase or private key used to restore wallet access.
