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Hiding/Deleting Comments

Updated over 6 months ago

Blabla gives you full control over how you manage your comment sections across Facebook, Instagram, TikTok, and YouTube. Whether you want to clean up spam, hide inappropriate content, or remove irrelevant messages — you can do it manually or automatically using Blabla’s Smart Features.

How To Hide Comments Manually


When responding to a conversation in the Comments section of Blabla, you can manually hide individual comments (depending on the social network).

Supported comment types:

  • Facebook Comments (organic & ads)

  • Instagram Comments (organic & ads)

  • TikTok Comments (organic & ads)

  • YouTube Comments

To hide a comment manually:

  • Open the conversation you want to manage

  • In the top-right corner of the message, click on Hide

Once hidden, the comment will be marked as Done with the label Hidden, so your team knows it’s been handled.

How To Delete Comments Manually


Blabla also allows you to delete certain comments — this option is only available on select platforms.

Supported platforms for deletion:

  • Facebook Comments (organic & ads)

  • Instagram Comments (organic & ads)

  • YouTube Comments

To delete a comment manually:

  • Open the conversation you want to manage

  • In the top-right corner of the message, click on the trash bin 🗑️ icon

  • The comment will be permanently deleted from the original platform (note: this action is irreversible)

How To Hide Comments Automatically


You can set up smart rules to automatically hide comments that match certain criteria — ideal for spam, insults, or irrelevant interactions.

To set up auto-hiding rules:

  • Go to your Account Settings

  • Navigate to Smart Features

  • Enable Auto Hide

  • A confirmation popup will appear

  • Check the box: "I understand that Blabla may occasionally hide content incorrectly..."

  • Add filters to define which types of comments should be hidden (e.g. keywords, emojis, tone)

  • Click Apply to activate the rule

Blabla will then monitor your inbox and automatically hide any comment matching your filters.

How To Unhide (Show) a Comment


If you want to unhide a comment that was previously hidden, here’s how to do it:

  • Go to the Done section in your Comments inbox

  • Open the conversation containing the hidden comment

  • In the top-right corner of the comment, click on the Show button — the comment will become visible again

If you want to reply to the comment after unmasking it, you can click on Move to To-do to bring it back into your active queue.

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