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Conversation Types & Sync Rate

Updated over 6 months ago

Blabla syncs all your social interactions — comments, DMs, and ads comments — across Instagram, Facebook, TikTok, and YouTube. To help you understand what gets synced and how often, here’s a breakdown of the conversation types we support and their respective sync behaviors.

What Types of Conversations Are Supported?


Instagram

  • Comments on organic posts

  • Comments on ads (paid posts)

  • Direct messages (DMs)

Facebook

  • Comments on organic posts

  • Comments on ads (paid posts)

  • Direct messages (DMs)

YouTube

  • Comments on organic posts

TikTok

  • Comments on organic posts

  • Comments on ads (SparkAds)

  • Direct messages (DMs)


Sync Frequency


Blabla syncs your interactions automatically in near real-time. However, sync frequency may vary slightly depending on the platform’s API limits and conditions.

Here’s what you can expect:

Social Media

Conversation Type

Sync Rate

Instagram

Instagram Comment

Real-Time

Instagram Message

Real-Time

Facebook

Facebook Comment

Real-Time

Facebook Message

Real-Time

TikTok

TikTok Comment

Real-Time

YouTube

YouTube Comment

Every 3 Hours

For more information on the sync frequency for ad comments, please take a look at this article.

Where Do Conversations Appear?


Once synced, all your interactions are automatically sorted into three dedicated spaces:

  • Comments Inbox → Organic & ad comments

  • DM Inbox → Private messages (Facebook & Instagram only)

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