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Resending a Visit Booking Confirmation

Learn how to resend booking confirmations to customers who may have not received them the first time

Ryan Pillsbury avatar
Written by Ryan Pillsbury
Updated over a month ago

Step-by-Step Guide

1. Go to the Schedule Page

From your Breezy dashboard, navigate to the Schedule page.

2. Open the Visit Details

Locate the visit you want to resend the confirmation for and click on it.
This will open the Visit Details drawer on the right side of the screen.

3. Access the Options Menu

In the Visit Details section, click on the More (•••) button.
From the dropdown menu, select Resend Booking Confirmation.

4. Choose Delivery Method

Select how you’d like to send the confirmation:

  • Email

  • Text Message (SMS)

    You can update or confirm the recipient’s email address or phone number before sending.

5. Send the Confirmation

Once everything looks correct, click Send Confirmation.

That’s it!
The customer will receive a fresh copy of their booking confirmation instantly, ensuring they have all the correct visit details.

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