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Created a list, but not seeing contacts

Check if your list is built

  1. From the left navigation, select Contacts -> Lists

  2. Search for the list you just built

  3. If it shows a tag "Building", then list building is in progress. Depending on the number of contacts your requested, it may take some time.

  4. If the list does not show the tag "Building", contacts should have been imported. If not, contact support.

List i built, but not showing in campaign

  1. Any list build in the campaign, gets automatically added to it

  2. If it does not show, try refreshing the page, else follow the next step

  3. Click "Add Contacts"

  4. From the pop-up, select "From your lists"

  5. Select the list and hit "Save"

  6. The contacts will get added to the campaign now

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