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How to respond to a prospect - best practices

Written by Camila

Maximizing Conversion

Spear automates 90% of the outreach process. Handling replies is the critical 10% where real conversion happens.


How Reply Handling Works

When a prospect replies, the automated sequence stops immediately. You have three options:

  • Resume Sequence: Reactivates the automated campaign workflow and sends the next pre-scheduled message.

  • AI Reply: Generates a draft response based on the prospect's message context.

  • Manual: You type and send a fully custom message.

Best Practices by Response Type

  • Generic acceptance ("Thanks for connecting"): Use Resume Sequence.

  • "Not now" or timing objection: Use Manual or AI Reply — do not resume sequence.

  • Interested response: Respond manually and try to book a meeting.

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