Looking for Starter cancellation? See How do I cancel my Starter subscription?
Email info@getspear.ai with your account email address to request cancellation — Growth and Enterprise plans aren't self-serve in the app.
Cancellation timing
Your signed contract comes first. If your contract with Spear specifies cancellation or notice terms, those apply. The notice periods below are our general terms and only apply where your contract doesn't say otherwise — check your contract or ask your CSM if you're not sure.
30+ days' notice before your next billing cycle: you won't be charged for the next period; cancellation is effective at the start of that period.
Less than 30 days' notice: you'll still be charged for the current period; cancellation takes effect the period after.
Good to know
Cancelling billing doesn't stop your campaigns from sending, or delete your data or LinkedIn profile — see How to activate and deactivate a campaign and How do I connect, manage, or remove a LinkedIn profile?
Your prospect lists, campaign history, and analytics stay accessible for 30 days after cancellation, then they're permanently deleted.
Amounts already paid are non-refundable, with narrow exceptions defined in our Terms of Service.
Pro-Tip: Confirm your exact notice period with your CSM — contract terms can override the 30-day default above.
Questions about your specific contract? Reach out to your CSM, or email info@getspear.ai.