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How do I cancel my Starter subscription?

How to cancel a Starter subscription (self-serve), what happens during a free trial, and the refund policy.

Written by Camila

Looking for Growth or Enterprise cancellation? See How do I cancel my Growth or Enterprise subscription?


Go to Settings → Profiles → Manage Billing and follow the prompts. Cancellation takes effect at the end of your current billing cycle — you keep access until then.


How to cancel

  1. Click the gear icon at the bottom-left of the sidebar to open Settings.

  2. Go to the Profiles tab (shown as Profiles and Billing on some accounts).

  3. Click Manage Billing.

  4. Follow the prompts on the billing page to cancel your subscription.

You can also cancel by emailing info@getspear.ai.


On a free trial?

Same path applies: Settings → Profiles → Manage Billing. Cancel before your trial ends, and you're never charged.


Good to know

Pro-Tip: Export your prospect lists and analytics before the 30-day window closes — they can't be recovered after that.


Questions about your account? Email info@getspear.ai.

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