When your client's policy anniversary date / or their Annual Review Date is approaching, your client may need to re-evaluate their current insurance policies. To do this, an insurance servicing Opportunity needs to be created.

Once this has been done, sending the client a Quickform is an easy way to receive information about any important changes to their statement of position and medical information, which could affect their current insurance policy.

If you have set up your default email templates in your settings they will pull through to this email.

The client will then fill in the Quickform, which asks a few questions about any changes in their personal situation over the past year.

You will be notified when a client has sent in their Quickform, so you can see what changes have occurred. Any changes the client has indicated will automatically be updated in their statement of position.

From here, you can discuss with the client how to move forward in their best interests, and update their insurance if need be.

Once you have reviewed your client's completed Quickform and updated your client's insurance policy, you need to update this information and complete the Opportunity. To do this:

Alternatively, you can go to your Servicing Pipeline and complete the opportunity by dragging the Opportunity tile to the 'Complete' button at the bottom of the screen.

This will remove the servicing Opportunity from the Pipeline and set another automation for the next policy review date.

Once the Opportunity has been won, any adjusted policy information will update to the client's Profile and Statement of Position!🎉