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Use the Conditional Split Block

How to Create Sending Conditions in My Flow?

Updated over 3 months ago

In the Flow Builder, you can create automations for your CRM messages.
The Flow Builder allows you to structure and automate message sending based on user actions or attributes.

Using the Conditional Split Block

The Conditional Split block allows you to segment your users based on specific criteria (e.g., membership status, behavior, etc.).

How to Add the Conditional Split Block to Your Flow

1️⃣ Click on the Conditional Split block in the list of available blocks.
2️⃣ Drag and drop it into the desired position in your flow where you want to insert the segmentation condition.

Configuring the Condition

Once the Conditional Split block is added, you need to define the condition that will determine how the message is sent.

Steps to configure the condition:

  • Click on the Conditional Split block to open its settings.

  • Set up a condition based on:

    • A Contact Attribute (e.g., user profile data).

    • A Tag (specific labels assigned to users).

    • A Flow Variable (dynamic variables within the flow).

This allows you to create personalized message paths and optimize user engagement. 🚀

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