Why set up this flow?
🗣️ Instantly welcome those who join the club via your various opt-in channels:
Mail to WhatsApp
Opt-in Checkout
Loyalty Mission
✨ Build trust and increase conversions by engaging your opt-ins right after they sign up.
How to set up this flow?
👉 Go to Flow > Library > WhatsApp Opt In Welcome Flow to add it to your workspace and customize the messages. The Welcome flow structure is available in your template library. Create a trustful relationship and increase conversions by engaging your opt-ins right after they sign up.
Step 1️⃣: How to trigger this flow?
Via Klaviyo: Using our native integration (simplified webhook).
Learn how to trigger a WhatsApp conversation from Klaviyo here.
Via another CRM: Using our Webhook system.
To learn more about how webhooks work, click here.
2 - Inbound Message
You can also create an inbound message to enrich your email buttons or offer a click-through link via other channels.
Example for an email button:
Add a button in your email with the text:
"Join our WhatsApp Club"
This button will redirect your customers to your WhatsApp chat.
Important: After clicking the button, customers need to initiate the conversation by sending you a message. Once their message is received, you can register them as opt-ins and send them the Welcome flow.
Step 2️⃣: Opt-in
Add the opt-in status to customers triggering the flow after their sign-up.
Step 3️⃣: Create your welcome message
This message welcomes your customers and confirms their membership in your WhatsApp Club. Be sure to include a discount code and a link to your website so they can use it immediately.
Example of WhatsApp Opt-in Welcome Flow
Tips & Advices for the WhatsApp Opt In Welcome Flow
🎁 Remind customers of the benefits they now have access to. Think about including an immediate discount or a special perk to make them feel privileged.
🏄♀️ Add media: Images, videos, voice messages, etc. These significantly increase your interaction rate.