Why set up this flow?
👀 Redirect your customers to WhatsApp after they complete their phone number in your welcome pop-up.
🛍️ Increase your sales by re-engaging customers who have already visited your website.
How to set up this flow?
The structure of the Welcome Flow is available in your template library: Create a trustful relationship and increase conversions by engaging your opt-ins right after they sign up.
👉 Go to Flow > Library > Welcome Flow to add it to your workspace and customize the messages.
How to trigger this flow?
Via Klaviyo: With our native integration (simplified webhook).
Learn how to trigger a WhatsApp conversation from Klaviyo here.
Learn how to trigger a WhatsApp conversation from Klaviyo here.
Via another CRM: Using our Webhook system.
To learn more about how webhooks work, click here.
Tips & Advice for the Welcome Pop Up Flow
🎁 Offer a clear incentive in the first message to grab attention (e.g., "Welcome! Enjoy 10% off your first order with this code: WELCOME10").
Add a reminder 10 hours later for customers who haven’t used the offer yet.