CAD Credits: Credits that can be used for Canadian specific rewards
Cancelled: Offer was cancelled prior to the reward being claimed. This offer is no longer valid and cannot be used again.
Claimed: Recipient has claimed the reward
Complaint: Recipient has marked the emails as spam, Giftbit is not able to send an email to this recipient again
Credits: Represents the dollar values that you send to contacts
CSV File: Comma-Separated Value File is used when you are uploading contacts to Giftbit, the following article provides additional tips
Expired: Recipient did not claim the offer by the Claim Before date. This offer is no longer valid and cannot be used again.
Financial Report: This report provides information about account funding, the dollar value of gifts and savings.
Giftbit Link: Web links that are emailed in a CSV file to send to the recipients in your preferred delivery method.
Giftbit UUID: In the reports, this refers to a specific rewards unique ID
Hard Bounce: An attempt to deliver the reward was blocked by the receiving server. Giftbit will not attempt to send the reward again, contact support for additional support
Order ID: Unique ID number to distinguish your orders
Operational Report: This report provides information about gifts that were sent, cancelled, expired and undeliverable.
Pending Orders: The total value of orders that have been created but not sent.
Sent but not claimed: Email offer was received but the recipient has not claimed a gift card. The offer may have been opened.
Soft Bounce: An attempt to deliver the reward was delayed by the receiving server. Giftbit will automatically attempt to send the reward again within a few days or reach out to support for a link to send directly.
Template: This provides the format for how your reward offers will be sent and look to the recipients. Includes email subject, message body, reward choices, value and expiry date.
Username: The email address that was used to signup for Giftbit
Undeliverable: Delivery attempt failed because the email address was invalid, the mailbox was full, the mail server was unresponsive, or a previous communication was marked as spam.
Unsubscribed: Recipient opted out of email communication
User Period: In the reports, this refers to the selected date period
USD Credits: Credits that can be used for the United States specific rewards