Skip to main content
What if I have an issue with my order?
Updated over 3 months ago

If you have an issue with your online order, please provide the following details within 5 days of receiving your delivery to ensure the issue can be effectively resolved:

  • Your full name

  • Your order number

  • A detailed description of the issue

  • Images of item/s and/or delivery packaging if applicable

using the dedicated messaging resource accessed by clicking the icon located at the bottom of glama.Co and our Help Centre.

Or if you're already talking to us through our messaging resource, please provide the above details there.

Did this answer your question?