There may be several reasons why it does not work to use your Glede gift card.
Inadequate balance - You tried to pay for something that was more expensive than your available balance on the gift card. If you want to pay for something that exceeds your available balance, you must make a split payment at checkout. Ask to split the payment by paying the available balance from the gift card first, before paying the balance with another card.
Withdrawal or transfer of money - Since the Glede gift card is a gift card, it is not possible to make withdrawals or money transfers from the card. The funds on the card must be used to purchase something directly from the card, in a physical store or online store.
Blocked outlet - You tried to use the Glede gift card at a store that has been categorized as illegal in our systems. For example, it is not possible to use the Glede gift card on pornography or gambling.
The Glede gift card may be blocked - You can unlock and block the Glede gift card under settings on the Glede gift card in the app.
If none of these reasons apply to you, please contact us at support and we will help you as soon as we can 😊