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Use a promo code

Updated yesterday

🧑‍🏫 Add a code in the application

  1. Open the application and log in to your account

  2. Follow the suggested steps to the payment method selection page. The promotional code field is at the bottom of this page.

  3. Enter your code and validate

  4. Check that the discount is applied correctly before finalizing your transaction.


💡 Important points to remember

  • Discount codes must be entered before launching a charge, validating a booking or activating a subscription.

  • The discount code entry field is located at the bottom of the payment method selection page.

  • All discount codes have a limited validity period and/or specific conditions of use.


⛑️ What should I do if the discount code doesn't work?

An error message is displayed in red when the code entered cannot be taken into account by the application.

In this situation, here are the first things to check:

  • The validity date of the discount code

  • A discount code must always be entered without spaces, accents or capital letters (beware of automatic entry on some phones!).

  • The type of account selected (business or personal).

For any further information, please send us an email at help@go-electra.com

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