🎫 With a booking
Once the reservation has been made and the vehicle has arrived at the station gate, you can open the gate or barrier directly from the application.
From the current reservation page, click on I've arrived > then Open gate 👇
🔋 Without booking
When arriving at the gate leading to a station, there is a QR code to scan that will open the gate or barrier👇
Once the QR code has been scanned, you will be asked for the phone number to which the code should be sent.
💡 It might take a few minutes before you receive the SMS with the code to open the gate.
🚦 Open the gate to exit
The same code used to enter can be used to exit the station.
If you have difficulty opening the gate, please call our support team using the phone number on the terminals, and they will open it for you 😇
For any further information, please send us an email at help@go-electra.com ⚡️