All Collections
Frequently Asked Questions
What if I can't pick up my item?
What if I can't pick up my item?

You can always add delivery to your order

Amanda Brown avatar
Written by Amanda Brown
Updated over a week ago

We realize life can be hectic and unpredictable! To make life easier for you, you can always add shipping on to your order.

To be fair to our sellers who are waiting for payout on their item, if you are unable to make it into the warehouse to pick up your order within 2 weeks of purchase (and have not contacted us to schedule a pickup time beyond that timeframe), we will issue you a refund via GoodBuy Bucks, minus a $5 restocking fee. 

Did this answer your question?