🗓 DATE ONLY CONFIGURATIONS
1. Date Only + Unlimited Requests
This is the most flexible configuration — requests for any date can be made.
Pet Owner Experience: Pet owners request grooming on a specific date, but no arrival time is selected.
How It Works:
The system does not check groomer availability or existing appointments.
Preferred Groomer selection is disabled.
Pet owners can submit requests for any open date within the lead time and booking window.
Best For: High-volume facilities that manually schedule all grooming requests.
2. Date Only + Groomer Date Check
This adds a layer of availability checking based on which groomer is selected.
Pet Owner Experience: Pet owners still request a date only, but the system considers groomer availability when Preferred Groomer is selected.
How It Works:
If a specific groomer is chosen, the system checks their available minutes and appointment cap for the requested date.
If “Any Groomer” is selected, the system behaves like Unlimited Requests — no check is enforced.
Groomers with no availability will not be requestable on that day.
Best For: Teams that want to prevent over-requesting on groomers who are already fully booked.
⏰ DATE + TIME CONFIGURATION
This mode offers the most structured and enforceable request flow.
Pet Owner Experience: Pet owners choose both a date and a specific arrival time for their grooming request.
How It Works:
Only available arrival times are shown to pet owners.
Arrival times are considered blocked if:
Another grooming request is already scheduled at that time.
An admin-added groom overlaps with that start time.
A groomer has blocked time off (PTO, break, buffer).
Groomers and arrival times must be configured in Goose Admin.
Best For: Facilities that want stricter capacity controls.