Let your Goose account manager know if you want to enable Goose Pay to tip on a stored card using the terminal. We’ll enable the “Goose Pay” app icon to the terminals you specify, and walk you through the rest of the configuration.

Once the app is installed on the terminal, go into Goose admin’s configuration page. Within “LOCATION SET UP”, select “Payment Details”, there you’ll see a table of the terminals, Device Access Code, and Pairing Code.

Click “Enable Card on File” to see the 5-digit device code. Enter that Device Code on the terminal, once the device code is added, another input will allow you to enter the pairing code.

After you enter the device code, click the refresh icon to generate a pairing code:

Clicking “Sign In” will complete the pairing. It’s successful if you see this dog:

If the wrong code is entered, an error will show:

If the customer does not have a saved card, you will be unable to checkout those customers with the Goose Pay app.

When the admin user goes to checkout the pet with a saved card, they can select “Saved Card on Terminal”, the device to send the transaction too, and the saved card if there are multiple.

The service total and the amount being paid will be shown in Goose pay, along with the card details.

Even if there is no remaining balance, you can still send a transaction to the terminal to receive a tip. Tip percentages are based on the service total, not the amount owed.

After a tip is selected the new total will be shown to the pet owner for their confirmation. Clicking Confirm & Pay will result in an animation of a walking dog for successful tips.

If you have trouble sending saved card transactions to the terminal, you might need to reset the device. Within the configuration page’s “Payment Details”, find the terminal you wish to reset, and click the 3 dots to Reset Device:

This is also where you can edit the name of the terminal.

Reach out to your Goose account manager or contact support@goose.pet for help with setup or any questions about surcharging.