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Collect Payment via a Terminal

POS terminals facilitate effortless payment collection when making a booking or checking out

Written by Huong Pham

You can collect payment via a terminal for any transactions on Goose from booking to check-out.

❗ Unboxing your terminal for the first time? No need for any sort of setup - just turn it on, wait for it to connect to the cellular network (happens automatically), and you're all set to go

📶 Looking for how to connect your terminal to Wi-Fi?

Booking a New Reservation

Step 1: Start a New Booking

  • New Booking > Add Customer and Pet information > Select Offer + Extras

  • Select Pay Now > Pay with Swipe/Insert/Tap > Select the correct Terminal

Step 2: Send the Payment to the Terminal

  • Send payment to the selected terminal by clicking on "Pay"

.

Standby > Payment sent

  • The front desk will see an "apply payment" screen

  • The customer will be presented with a tip screen

Step 3: Review Payment

Check Out Process

Step 1: Start the Check Out Process

  • Select Booking > Check Out

  • Add Tip (if specified) > Pay with Swipe/Insert/Tap > Select the correct Terminal

Step 2: Send the Payment to the Terminal

  • Send payment to the selected terminal by clicking on "Pay"

.

Standby > Payment sent

  • The front desk will see an "apply payment" screen

  • The customer will be presented with a tip screen

Step 3: Review Payment

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