Skip to main content

Operations

Learn how to manage your facility on Goose, with articles covering everything from check-in procedures and operational reports to task management and dashboard management.

2 authors14 articles
The Check in Process
Operations ReportsPrintable lists of services that should be rendered on that day
The Check Out Process
Collect Payment via a TerminalPOS terminals facilitate effortless payment collection when making a booking or checking out
Pre-RegistrationGather information from pet owners and translate it to your CRM
Nightly VS Daily Pricing"Daily pricing" and "Nightly pricing" refer to different ways of calculating the cost of care for pets in the facility
ReportingGoose provides Reports & Exports to help keep you informed on what’s happening within your business.
Sharing Invoices and ReceiptsLearn how to effortlessly share invoice receipts with customers via email or print
Dashboard Display CountsA description of each displayed count in the dashboard
Dashboard Pet ListsA description of each tab list in the dashboard
Wallet Funds: Refunds, Additions, and UsageRefund money to a user’s wallet, add funds manually, and use wallet balances for payments during bookings or check-out.
Creating and Sending Report Cards
Tip on Terminal with Stored CardGoose allows pet owners to save cards to quickly use a stored payment method. Existing POS terminals can now have a transaction sent with a specific stored card, to select…
Invoice EditingGoose lets you adjust a booking without rebuilding the invoice from scratch when a pet owner has last minute adjustments to their booking.