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Does Grayscale integrate with Greenhouse's CRM?
Does Grayscale integrate with Greenhouse's CRM?

Learn more about Grayscale's integration with GH's CRM

Ty Abernethy avatar
Written by Ty Abernethy
Updated over a week ago

Yes, we integrate with both Greenhouse's ATS and CRM. 

In order to set up our CRM integration, you'll need to set up the ATS integration first (step-by-step instructions to setup the ATS integration here). 

If you've already set up the ATS integration, there's one additional step...

Activating the CRM integration

  1. Open up Grayscale and go to 'Settings' >> 'ATS Integration'

  2. Copy both the URL and Secret Code and paste them somewhere for easy access

  3. Next, open up Greenhouse and navigate to Setting >> Dev Center >> Web Hooks

  4. Set up the following web hook: 

Web Hook: Prospect Created

  • Name this web hook: Prospect Created

  • When: Find 'Prospect Created' from the dropdown

  • Endpoint URL: copy from Grayscale under Settings > ATS Integration

  • Secret key: copy from Grayscale under Settings > ATS Integration

From there, hit 'Save' and you're all set! 😁

This will allow you to start messaging candidates within a Pool via Bulk Messages. 

Here's what a prospect pool will look like when you're searching for it in Bulk Messages. 

NOTE:  When you first get started with this integration, you'll need to move candidates to a new stage in order for them to appear in Grayscale (webhooks only pull in new/updated info, so you won't see prospects that have been sitting at an existing stage prior to activating this integration). 


Have questions? Chat with us below and we'll help you out! 

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