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Creating a GreenCast Connect Account

Setting up your organization in the GreenCast Connect app is the first step to accessing real-time turf and environmental data.

1. Download the App or Open GreenCast Connect Online

You can create a GreenCast Connect account using either the mobile app or the web dashboard.

Mobile App

  • Download the GreenCast Connect app from the iOS App Store or Google Play Store.

  • Open the app and tap Create Account.

Web Dashboard

Choose how you want to create your account:

  • Apple

  • Google

  • Email

Note: If you were invited to join an existing organization, GreenCast Connect automatically detects your invitation and guides you through the appropriate setup flow. You will not need to create a new organization.


2. Creating Your Account

  • If signing up with Email, enter your email address.

  • Choose a new password that meets the app’s security requirements.


3. Verify Your Phone Number

  • You will receive a verification code via text message.

  • Enter the code in the app to verify your phone number.

Note: If you close the app before finishing verification, you will be guided back into phone verification the next time you log in (new accounts only).


4. Complete Your Profile

  • After verifying your phone number, complete your profile.

    • Enter your Name.

    • Optionally enter your Company Name.

    • Tap Continue.

    Note: The company name is optional and is used to help identify your account.


5. Select Your Organization Type

  • Choose the category that best describes your operation.

  • Confirm your selection.


6. Enter Your Site Name

  • Enter the name of the physical site you want to manage in GreenCast Connect.

  • Examples:

    • Syngenta Country Club

    • North Athletic Complex

    • City Parks Department

  • This is the physical location where you'll install sensors or monitor weather, turf, and pest conditions. If you manage multiple sites, you can add additional locations later.

  • Tap Continue.


7. Search for Your Site Location

  • Search for the physical location of your site

    • Enter the site name or address in the search field.

    • Select the correct location from the search results.

    • Continue to the next step.

    Tip: Choose the most precise location possible, as it is used to provide accurate weather forecasts and pest risk predictions.


8. Confirm the Site Location

  • Review the selected location on the map.

    • Drag the location pin to the precise location of your site, if needed.

    • Confirm that the address and map location are correct.

    • Tap Confirm and Create to finish setting up your organization.

    Tip: Position the pin as accurately as possible to receive hyper-local weather and pest risk predictions.


9. Invite Teammates (Optional)

Invite colleagues to access your site and collaborate within GreenCast Connect.

  • Enter the email address of each teammate you would like to invite.

  • Tap + Add another to invite additional users.

  • Tap Send Invites to email the invitations.

If you don't want to invite teammates during setup, tap Skip for now. You can invite users at any time from Settings > User Management.


10. Complete Setup

After completing onboarding, tap Get Started.

  • You will be redirected to your organization’s dashboard where you can:

    • Monitor weather and environmental conditions

    • Explore GreenCast Connect features and insights

    • View and manage Spiio soil sensors

    • Invite additional users to your site.


Next Steps:

Now that your organization is set up, you can:


The GreenCast Connect app works even better with Spiio soil sensors!

PRO + Spiio Soil Sensors

  • For teams who want to go beyond monitoring and start automating, the PRO Plan + Spiio soil sensors delivers the ultimate upgrade.

  • Unlock real-time, hyper-local soil data and powerful productivity features by upgrading to GreenCast Connect PRO + Spiio Soil Sensors.

  • The PRO plan includes Spiio soil sensor integration and app-wide enhancements-designed to save you time, reduce guesswork, and improve turf health.

Visit GreenCastConnect.com to upgrade now!


Need Help?

Self-Service Support: Help Center, Live Chat & Instagram

You can access help and support directly from within the GreenCast Connect app.

How to Access Support in the App:

  1. Open the GreenCast Connect app.

  2. Go to Settings.

  3. Select Customer Service.

From there, you can browse the Help Center or start a chat with our support team.


Help Center:

Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.


Contact Our Support Team:

If you require further assistance, our support team is available during the following hours:

Live Chat:

You can chat with our support team directly from the GreenCast Connect app.

To start a chat:

  1. Go to Settings.

  2. Select Customer Service.

  3. Tap Ask a Question.


Follow Us on Instagram:

Stay up to date with product updates, tips, feature highlights, and GreenCast Connect news by following us on Instagram.

Instagram: @greencastconnect
https://www.instagram.com/greencastconnect


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